Privacy Policy

1. Introduction

Reven Technologies ("we," "us," or "our") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our AI video creation platform ("the Service").

2. Information We Collect

2.1 Information You Provide

• Account Information: Name, email address, and authentication data via Clerk
• Profile Photos: Images you upload to create AI avatars
• Voice Recordings: Audio samples you provide for voice cloning
• Video Scripts: Text content you write or generate for videos
• Payment Information: Billing details processed by our payment partner (Dodo Payments)

2.2 Automatically Collected Information

• Device and browser information
• IP address and approximate location
• Usage data and interaction with the Service
• Cookies and similar tracking technologies

3. How We Use Your Information

We use collected information to:

• Provide and maintain the Service
• Generate AI avatars from your photos
• Create voice clones from your audio samples
• Process video generation requests
• Process payments and manage credits
• Send service updates and notifications
• Improve and optimize the Service
• Detect and prevent fraud or abuse

4. Third-Party Services

We use trusted third-party services to provide the Service, including authentication providers, cloud storage, and payment processors. Each third party has its own privacy policy governing their use of your data.

5. Data Storage and Security

Your data is stored securely using industry-standard practices:

• All data is encrypted in transit using HTTPS/TLS
• Files are stored in secure cloud storage with access controls
• We implement regular security audits and updates
• Access to personal data is restricted to authorized personnel

6. Data Retention

We retain your data as follows:

• Account Data: Retained while your account is active
• Generated Videos: Stored until you delete them or close your account
• Voice Clones: Stored until you delete them or close your account
• Avatar Images: Stored until you delete them or close your account
• Payment Records: Retained as required by law (typically 7 years)

7. Your Rights

Depending on your location, you may have the right to:

• Access: Request a copy of your personal data
• Correct: Update inaccurate or incomplete data
• Delete: Request deletion of your personal data
• Export: Receive your data in a portable format
• Object: Opt out of certain processing activities

To exercise these rights, contact us at hello@reven.in.

8. Cookies

We use cookies and similar technologies to:

• Keep you signed in to your account
• Remember your preferences
• Analyze how the Service is used
• Improve performance and user experience

You can control cookies through your browser settings, though this may affect functionality.

9. Children's Privacy

The Service is not intended for children under 13. We do not knowingly collect personal information from children. If you believe a child has provided us with personal data, please contact us immediately.

10. International Data Transfers

Your data may be processed in countries other than your own. We ensure appropriate safeguards are in place for such transfers, including standard contractual clauses where applicable.

11. Changes to This Policy

We may update this Privacy Policy periodically. We will notify you of significant changes via email or through the Service. Continued use after changes constitutes acceptance.

12. Contact Us

For questions about this Privacy Policy or your data, contact us at: hello@reven.in